Betjeli Terms and Conditions

By accessing or using the Betjeli platform at betjeli.club — whether through a web browser, mobile browser, or the Betjeli app — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of the Betjeli platform, including visitors who browse without registering and registered players who place real-money bets.

These Terms and Conditions should be read alongside Betjeli's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Betjeli. If there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.

Betjeli reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically. Your continued use of the Betjeli platform after any changes are published constitutes your acceptance of the updated terms.

To register and play on Betjeli, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Betjeli does not permit anyone under the age of 18 to register, deposit, or play on the platform under any circumstances.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to ensure that your use of Betjeli complies with the laws of your location.
• You must not be a current employee, contractor, or immediate family member of a Betjeli employee or contractor.
• You must not have been previously excluded or banned from the Betjeli platform.
• You must be registering and playing on your own behalf, not on behalf of any third party.

Betjeli reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, Betjeli may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

Each person is permitted to hold one Betjeli account only. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held within them.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, phone number, and any other details requested during the registration process. Providing false information is a breach of these terms and may result in immediate account closure.

You are responsible for maintaining the security of your Betjeli account. This includes:

• Keeping your password confidential and not sharing it with anyone.
• Logging out of your account when using a shared or public device.
• Notifying Betjeli immediately if you suspect unauthorised access to your account.
• Not allowing any other person to use your account to place bets or make transactions.

Betjeli will not be held responsible for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

All transactions on Betjeli are processed in Bangladeshi Taka (BDT). Betjeli supports deposits and withdrawals via bKash, Nagad, and Rocket. You must only use payment methods that are registered in your own name. Using a payment method belonging to another person is a breach of these terms.

Deposits are typically credited to your Betjeli account within a few seconds of confirmation. If a deposit does not appear in your account within 15 minutes, please contact Betjeli support with your transaction reference number.

Regarding withdrawals:

• Withdrawal requests are processed within the timeframes stated on the platform at the time of your request.
• Betjeli may require identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Withdrawals will only be sent to a payment method registered in your name that matches the details on your Betjeli account.
• Betjeli reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraudulent activity or a breach of these terms.
• Minimum and maximum withdrawal amounts are displayed on the platform and may be updated from time to time.

Any funds deposited into your Betjeli account that remain unused for a period of 12 consecutive months may be subject to an inactivity fee as described in the platform's fee schedule. Betjeli will notify you before any such fee is applied.

Betjeli offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms that will be clearly stated at the point of offer. By claiming any bonus, you agree to the specific terms attached to that bonus in addition to these general Terms and Conditions.

• Wagering requirements: Most bonuses carry a wagering requirement, meaning you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus or any winnings derived from it can be withdrawn. The exact wagering requirement will be stated in the bonus terms.
• One bonus per player: Unless otherwise stated, each bonus offer is available once per player, per household, and per payment method.
• Bonus abuse: Betjeli monitors bonus usage. If we determine that a player is exploiting bonuses — for example, by creating multiple accounts or using strategies designed to circumvent wagering requirements — we reserve the right to void the bonus and any associated winnings.
• Expiry: Bonuses that are not used within the stated validity period will expire automatically and cannot be reinstated.

Betjeli reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes will not affect bonuses that have already been claimed and are in active use.

All games available on Betjeli — including Plinko, Genie's 3 Wishes, Dino Hunter, Monster Mine, Double Fortune, and all other titles — operate using certified random number generators (RNG). Game outcomes are determined entirely by the RNG and cannot be influenced by Betjeli, the player, or any third party.

By placing a bet on Betjeli, you acknowledge and accept that:

• The outcome of every game round is random and independent of previous rounds.
• The return-to-player (RTP) percentages published for each game represent long-term statistical averages and do not guarantee any specific outcome in any individual session.
• Once a bet has been confirmed and the game round has begun, it cannot be cancelled or reversed.
• In the event of a technical fault during a game round, the round will be voided and your stake will be returned to your account balance.
• Betjeli's records of game outcomes are the definitive record. In any dispute, Betjeli's server logs will be used to determine the outcome of a game round.

Minimum and maximum bet limits apply to all games and are displayed within each game interface. Betjeli reserves the right to adjust bet limits at any time.

The following actions are strictly prohibited on the Betjeli platform. Engaging in any of these activities will result in immediate account suspension, permanent closure, forfeiture of balances, and may be reported to relevant authorities:

• Creating more than one account on Betjeli.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using software, bots, scripts, or any automated tools to interact with the platform or gain an unfair advantage.
• Attempting to exploit bugs, glitches, or errors in the platform or any game.
• Using the platform for money laundering or any other illegal financial activity.
• Colluding with other players or third parties to manipulate game outcomes or exploit promotions.
• Charging back or reversing a deposit after using the funds to place bets.
• Accessing the platform using a VPN, proxy, or other tool to disguise your location.
• Sharing your account credentials with any other person or allowing another person to use your account.

Betjeli actively monitors for prohibited conduct using automated systems and manual review. If you believe your account has been flagged in error, please contact our support team to initiate a review.

Betjeli is committed to promoting responsible gaming. We want every player to enjoy the platform in a way that is safe, controlled, and within their means. Gaming should always be treated as entertainment, not as a source of income or a way to recover financial losses.

Betjeli provides the following responsible gaming tools, all of which are accessible from your account settings:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders: Receive notifications after a set period of play to remind you how long you have been active.
• Cooling-off periods: Take a short break from the platform for a defined period without permanently closing your account.
• Self-exclusion: Permanently exclude yourself from the Betjeli platform. Once self-exclusion is activated, it cannot be reversed for the duration of the exclusion period.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for guidance and support resources.

Betjeli collects and processes personal data in accordance with our Privacy Policy. By registering on Betjeli, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your personal data is used to operate your account, process transactions, verify your identity, and provide customer support.
• Betjeli does not sell your personal data to third parties.
• Your data may be shared with payment processors and identity verification providers as necessary to operate the platform.
• Betjeli uses industry-standard encryption to protect your data in transit and at rest.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory obligations that may require us to retain certain records.

For full details on how Betjeli handles your data, please review our Privacy Policy.

To the fullest extent permitted by applicable law, Betjeli's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Betjeli shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Any interruption or unavailability of the platform due to technical issues, maintenance, or circumstances beyond Betjeli's reasonable control.
• Any losses resulting from your failure to comply with these Terms and Conditions.
• Any losses resulting from unauthorised access to your account where you have failed to take reasonable security precautions.
• Any indirect, incidental, or consequential losses of any kind.

Nothing in these terms limits Betjeli's liability for fraud, death, or personal injury caused by Betjeli's negligence, or any other liability that cannot be excluded by law.

You may close your Betjeli account at any time by contacting our support team. Upon closure, any remaining balance in your account (after deduction of any applicable fees or forfeiture of bonus funds) will be returned to you via your registered payment method.

Betjeli reserves the right to suspend or permanently close your account at any time if:

• You have breached any provision of these Terms and Conditions.
• We have reasonable grounds to suspect fraudulent activity, money laundering, or other illegal conduct.
• You have provided false or misleading information at any point.
• We are required to do so by law or regulatory authority.
• Your account has been inactive for an extended period as defined in our inactivity policy.

Where an account is closed due to a breach of these terms, Betjeli reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.

Betjeli may update these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify you directly via email or an in-platform notification.

It is your responsibility to review these terms periodically. Your continued use of the Betjeli platform after any changes are published constitutes your acceptance of the updated terms. If you do not agree with any updated terms, you must stop using the platform and contact support to close your account.

Questions about these Terms and Conditions can be directed to our support team at [email protected]. We aim to respond to all enquiries within 24 hours.